Customs official inspecting the packing list and manifest of a container

Customs Consulting

With over 50 years of combined experience, our customs consultants provide expert assistance for a wide range of customs-related matters.

Customs Compliance and Risk Management

We help both individuals and businesses reduce their risk of non-compliance, ensuring that all importing and exporting activities adhere to relevant laws and regulations locally and globally. This minimises the chance of fines and operational disruptions.

Customs Appeals

If you encounter issues such as penalties or disputes with customs authorities, our consultants can guide you through the appeals process. We work to have penalties reduced or even removed, ensuring a fair outcome for your business.

Import and Export Documentation

Our team assists with the accurate preparation of all necessary import and export documents, including bills of lading and commercial invoices. We ensure every document meets customs requirements, facilitating a smooth clearance process.

Tariff Classification

We advise clients on the correct tariff codes for their goods, ensuring accurate calculation of duty fees and compliance with South African Revenue Service (SARS) requirements.

Duty Optimization

Our consultants help you implement strategies to optimise duty payments by leveraging preferential trade agreements and duty relief programmes, thereby minimising costs.

Customs Valuation

We evaluate your shipments to determine the correct customs value using approved methods, which helps avoid disputes and unnecessary inspections.

Trade Compliance Audits

We assess your trade practices to identify areas for improvement and risk reduction.

Tariff Concession Applications

Our consultants assist with applications for tariff concessions or exemptions, helping clients access preferential duty rates for eligible goods.

Customs Brokerage Support

We provide support to customs clearing agents and brokers, including training on complex customs issues and updates on regulatory changes.

Leveraging Trade Agreements

Our team helps you utilise free trade agreements and regional partnerships to reduce trade costs, access new markets, and enhance your business’s global competitiveness.

Regulatory Updates and Training

We keep clients informed of changes in customs regulations that may impact their shipments and provide staff training to maintain ongoing compliance.

The Importance of Customs Compliance

Negligence in customs matters can result in severe consequences for importers. Our expertise ensures you avoid these costly pitfalls and maintain smooth operations.

Compliance Risks

Clearing Delays

Non-compliance causes significant border delays while authorities investigate, disrupting your supply chain.

Fines & Penalties

Regulatory breaches result in substantial fines and penalties from customs authorities.

Goods Seizure

Serious non-compliance can lead to seizure of improperly declared or unsafe goods.

Reputational Damage

Ongoing customs issues harm your reputation and restrict future trade opportunities.

How We Protect Your Business

Complete Compliance Assurance

With over 50 years of combined experience and deep SARS knowledge, we ensure your imports and exports meet all regulatory requirements.

  • Proactive SARS relationship management
  • Accurate tariff classification and duty optimisation
  • Complete regulatory compliance assurance
  • Risk mitigation and prevention strategies
  • Transparent communication and updates
  • Expert handling of inspections and queries